Changes & Returns

"MADE TO ORDER" PRODUCTS / MANUFACTURED ON REQUEST

All the products we sell are specially made for you when we receive your order. They are custom-made products handcrafted in our workshop in Barcelona, and each one is checked individually to ensure there are no manufacturing defects. For this reason, we cannot accept returns of the items.

If you have any questions about a product or need any additional photos before making a purchase, do not hesitate to call us at (+34) 973 500 045 and we will assist you with everything.

 

I HAVE RECEIVED A DAMAGED ITEM

"We review all orders before shipping them. In the event that you find a manufacturing defect or there is an error in the received reference upon opening it, you must write to us within 14 days, attaching a photo and comment so that we can assess it and manage a return/exchange."